Source: https://wernerstrauch.com/en/implementation-support Language: en > Independent implementation support for e-commerce projects: strategic advisory, QA, vendor management. Shop migrations, ERP rollouts, system integrations. 2-8 days/month. # E-Commerce Implementation Support Your trusted advisor for complex e-commerce projects. I guide you through shop migrations, ERP rollouts, and system integrations - bringing critical thinking, not executive authority. [Schedule Initial Call](https://wernerstrauch.com/en/contact)[Understand My Role](https://wernerstrauch.com/en/implementation-support#my-role) ![E-Commerce Implementation Support - Strategic Advisor](https://wernerstrauch.com/_astro/umsetzungsbegleitung-hero.D39Tkm78_Z1jfuhW.webp) ![Consulting and sparring on e-commerce projects](https://wernerstrauch.com/_astro/umsetzungsbegleitung-beratung.j0NfctG2_wga3k.webp) ## I Advise. You Decide. I'm not a project manager calling the shots. I'm the advisor who asks the tough questions and spots what everyone else misses. Complex e-commerce projects need an independent voice - someone with no agenda beyond your success. I challenge technical concepts, cut through vendor jargon, and bridge the gap between business goals and technical execution. Need someone with actual decision-making power? Check out [Project Management](https://wernerstrauch.com/en/project-management) or [Interim Management](https://wernerstrauch.com/en/interim-management) instead. - **Strategic Sounding Board.** I stress-test your concepts, walk through scenarios, and bring fresh perspectives. - **Quality Assurance.** I review deliverables, test critical functionality, and validate before sign-off. - **Vendor Management.** I sit in on vendor calls, hold agencies accountable, and keep everyone aligned. - **Business-Tech Translator.** I bridge the gap between business stakeholders and developers - both ways. ## Projects with Support E-commerce projects rarely fail because of technology. They fail because of miscommunication, misaligned expectations, and gaps in oversight. ### Without Support - No one pushes back on vendor proposals - Everyone reads the specs differently - Problems surface too late to fix cheaply - Budget and timeline spiral out of control - Business and IT keep talking past each other ### With Support - Independent review of every concept and proposal - Crystal-clear specs everyone interprets the same way - Early QA catches issues while they're still cheap to fix - Transparent progress tracking you can trust - Someone who speaks both business and tech fluently ## Where I Support You Implementation support pays off on high-stakes projects with external vendors - where getting it wrong is expensive. ### Shop Migration Replatforming is one of the riskiest moves in e-commerce. I'm with you from requirements gathering through go-live. - Requirements Review - Data Migration QA - UAT Support - Go-Live Readiness ### ERP Implementation ERP rollouts are complex, long-running beasts. I make sure your e-commerce needs don't get buried in the process. - Process Mapping - Interface Review - Test Support ### System Integration PIM, OMS, WMS, marketing automation - I guide you through connecting new systems to your existing tech stack. - Architecture Review - API Specification - Integration Testing ### Agency Management When multiple vendors need to collaborate, I keep everyone rowing in the same direction and hold them to quality standards. - Vendor Coordination - Deliverable Review - Escalation Management ### Relaunch & Redesign For shop relaunches, I run UX reviews, performance audits, and oversee the technical execution. - UX Review - Performance Audit - SEO Migration - Launch Coordination ## How Support Works Structured yet flexible - from project kickoff to successful sign-off. Schritt 01 ### Kickoff & Onboarding I get up to speed on your project: goals, stakeholders, timeline, critical paths. Together we define my role and where to focus. Project Briefing Stakeholder Mapping Focus Definition Schritt 01 ### Kickoff & Onboarding I get up to speed on your project: goals, stakeholders, timeline, critical paths. Together we define my role and where to focus. Project Briefing Stakeholder Mapping Focus Definition Schritt 02 ### Ongoing Support I join your regular meetings, review deliverables, field questions, and serve as your sounding board for key decisions. Weekly Check-ins Deliverable Reviews On-Demand Consultation Schritt 02 ### Ongoing Support I join your regular meetings, review deliverables, field questions, and serve as your sounding board for key decisions. Weekly Check-ins Deliverable Reviews On-Demand Consultation Schritt 03 ### Reviews & QA At key milestones, I dig deep into the results: concepts, prototypes, test cases, staging environments. Milestone Reviews Test Support Quality Assurance Schritt 03 ### Reviews & QA At key milestones, I dig deep into the results: concepts, prototypes, test cases, staging environments. Milestone Reviews Test Support Quality Assurance Schritt 04 ### Sign-off & Handover I support the final sign-off, document outstanding items, and make sure the handover to operations is clean. Sign-off Support Punch List Handover Documentation Schritt 04 ### Sign-off & Handover I support the final sign-off, document outstanding items, and make sure the handover to operations is clean. Sign-off Support Punch List Handover Documentation ## Flexible Support 2–8 ### Days per Month depending on project phase 1,500 € ### per Month plus VAT 3–12 ### Months typical project duration 100 % ### Independent no vendor ties > My job isn't to make decisions - it's to make sure the right questions get asked before you do. Werner Strauch — E-Commerce Consultant ## Questions About Implementation Support Still have questions? [Contact me](https://wernerstrauch.com/en/contact) directly. 01 ### How are you different from a project manager? A project manager is embedded in the project and makes day-to-day decisions. I deliberately stay a step removed: I question, review, and advise - but you call the shots. That distance lets me stay critical without any conflicts of interest. 02 ### How much of your time will I need? It depends on the project phase. During crunch times (kickoff, go-live), expect 6-8 days per month. During calmer stretches, 2-3 days. We'll define a framework that fits your project. 03 ### Will you work with our agency? Absolutely - that's the norm. I'm not competing with your agency; I'm your advocate on the client side. Good agencies actually appreciate this, because clear requirements and fast decisions make their lives easier too. 04 ### What's the minimum project size where this makes sense? Rule of thumb: for projects over EUR 50,000 or lasting more than 3 months, independent support is worth it. For smaller projects, a one-time [Audit](https://wernerstrauch.com/en/ecommerce-audit) or [Sparring session](https://wernerstrauch.com/en/ecommerce-sparring) is usually a better fit. 05 ### Can I bring you in for specific phases only? Absolutely. Some clients bring me in just for the concept phase, others only for go-live assurance. We can focus the engagement on whichever phases are most critical. 06 ### What does implementation support cost? Monthly support ranges from EUR 1,500 for 2 days per month up to EUR 4,000 for 8 days. For longer engagements, package pricing is available. We'll figure out the right scope during our initial call. 07 ### How quickly can you start? Typically within 1-2 weeks. For urgent projects, I can often find a faster solution. Just get in touch. 08 ### What if there are conflicts with the vendor? I facilitate and mediate - but I'm unambiguously in your corner. When real conflicts arise, I help document issues, define escalation paths, and evaluate alternatives if needed. ## Got a Project Coming Up? Let's talk about how I can support your e-commerce initiative. 30 minutes - no commitment, no charge. [Schedule Initial Call](https://wernerstrauch.com/en/contact) Prefer to write first? [contact@wernerstrauch.com](mailto:contact@wernerstrauch.com)